The privacy and security of your information is very important to us. Whether you are booking a room or just a prospective client browsing our website and looking at our property/services, we want you to trust that the information that you have provided to us is being properly managed and protected.
INFORMATION WE COLLECT:
Information you give us. In your use of the Site, you may provide us with various information that personally identifies you. For example, we collect information from you when you make a booking through our reservation system or stay at the Inn collected during the course of the reservation and during your stay may include:
- Your name, email address, home and business address, phone number, nationality and payment card information; and
- Information such as stay and room preferences made during the course of your reservation such as your preferred room type and specific requests to the Inn.
This information may be provided to us directly when you make a reservation through our reservation system, through our websites, directly at the Inn or through mobile applications. In some cases, we may receive this information from a third party, such as when you book through an online travel agency or hotel booking site.
INFORMATION WE GET FROM YOUR USE OF THE SITE
We also collect information from you when you fill out our Meetings Request Proposal form and Weddings Request Information form, or contact form. This information is only used in the process of booking a reservation, or inquiring about a wedding or meeting. This information will not be shared.
HOW WE USE THIS INFORMATION:
We use the information collected from you primarily to fulfill your hotel reservation. Prior to your stay, this may include sending your information to the Inn or sending you pre-stay communications. Following your stay, we may also send you post-stay communications and satisfaction surveys to get feedback on your experience. In some instances where we have your consent or where permitted under applicable law, we may send you marketing communications (which may include text messages) for products and services that we believe would be relevant for you. We also may use information related to your stay to display targeted advertisements on our websites or on third party websites or to send you more relevant messaging. Additionally, we use this information for purposes of aggregated trend and statistical analysis to evaluate and improve our products and services, services and other market research.
INFORMATION STORED ON YOUR COMPUTER (“COOKIES”).
WHO WE SHARE YOUR INFORMATION WITH:
We do not share your stay information with any other third parties unless we have your consent or under special circumstances, such as:
- when we believe in good faith that the disclosure is required by law or to protect the safety of Inn’s guests, employees, the public or Inn property;
- when disclosure is required to comply with a judicial proceeding, court order, subpoena, warrant or legal process.
We do not share your information.
LOCATION INFORMATION AND SERVICES
We do not track your information or IP.
We link to some social media sites. Certain information may be shared or otherwise provided to us through your use of these features in conjunction with our services and programs. Subject to your account and privacy settings, we may also be able to see information that you post when using these social media platforms whether or not you are using one of our services. In some instances, depending on the circumstances, we may contact you on these social media platforms. The information you post on social media sites as well as the controls surrounding these disclosures are governed by the respective policies of these third parties.
HOW WE SECURE YOUR INFORMATION
We use a combination of administrative, technical, personnel and physical measures to safeguard Personal Information in its possession against loss, theft and unauthorized use, disclosure, or modification. We use Secure Socket Layer (SSL) encryption for any requested Personal Information. However, no one can guarantee the complete safety of your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem as soon as possible.
MANAGING YOUR INFORMATION
Through the provision of the services described above, we and in some instances our third party partners and service providers, may communicate with you in relation to a reservation or to support any other services that we provide.
SPECIAL INFORMATION FOR CALIFORNIA CONSUMERS
We do not collect data nor track.
LINKS TO OTHER SITES
Our websites and applications may contain links to websites that are maintained and/or controlled by third parties, such as our booking engine. We make no representations or warranties with respect to such third-party websites. We encourage you to review the privacy policies of these third party websites as their privacy practices may differ from ours.
Our websites are not intended for children and we do not solicit nor collect personal information from individuals under the age of 18. If we are notified or otherwise discover that a minor’s personal information has been improperly collected, we will take all reasonable steps to delete that information.